Terms of Service

1. Service

Stablora is operated by Stablora. It lets businesses ("merchants") accept cryptocurrency payments, hold balances with the platform (custodial model), convert assets and request payouts. Payments made with live API keys, payment links and the hosted checkout move real funds on public blockchains. Test API keys only work on public testnets, whose coins have no value. Stablora is not a bank; balances are not deposits and are not covered by any deposit guarantee scheme.

2. Accounts and security

Merchants are responsible for their account credentials, API keys, IP allowlists, two-factor authentication and the actions of their team members. Notify the platform immediately about unauthorized access.

3. Payments and locked amounts

Invoices priced in USD lock the required crypto amount when the invoice is created. Later price movements do not change the amount due. Each order uses its own deposit address. Late, partial or excess payments are recorded and may require manual handling or refunds.

4. Fees

Processing fee 0.5% of incoming payments; conversion markup 0.25% in addition to the swap venue's cost; withdrawal commission (default 0.5%) and a network fee as shown before each payout. Current rates are listed on the pricing page. Fees are deducted in the asset and network of the transaction. Monthly fee statements are available in the dashboard.

5. Affiliate program

Every verified account gets a referral link (Dashboard → Affiliate). When a business signs up through your link, you earn 20% of the processing fee (0.5% of incoming payments) Stablora charges that business, for 12 months from its sign-up. Conversion markup, withdrawal commission and network fees are not shared. Commissions are credited to your balance in the same coin and network as the fee, when the fee is charged, and can be withdrawn like any balance. If the underlying payment is reversed (for example by a chain reorganization), the commission is reversed too. Referring yourself or your own businesses, spam, misleading advertising or bidding on the Stablora brand is not allowed; we may withhold or reverse commissions from abuse and stop the program for an account. We may change or end the program for future income with notice; commissions already credited stay yours.

6. Payouts and refunds

Payouts and refunds are sent to addresses supplied by the merchant, subject to balance, approval rules and platform risk limits. Blockchain transactions are irreversible; the merchant is responsible for destination addresses.

7. Third-party services

Card purchases in the checkout are provided by Changelly under its own terms and fees. Automatic conversions are executed on decentralised exchanges (PancakeSwap V3, Uniswap V3) with price protection; the received amount can differ slightly from the quote. Blockchain networks, their fees and confirmation times are outside the platform's control.

8. Verification

The platform does not currently require identity documents to open an account. It may at any time request information about a merchant, its business or specific transactions, and may hold payouts until it is provided.

9. Prohibited use

The service may not be used for unlawful activity. The platform may block addresses, hold payouts for review, suspend accounts and cooperate with lawful requests.

10. Availability and liability

The service is provided as is. The platform is not liable for blockchain network delays, forks, third-party swap venues or losses caused by compromised merchant credentials, to the extent permitted by law.

11. Changes and termination

Terms may change with notice by email or in the dashboard. Either party may end the relationship; remaining balances are paid out to the merchant's wallet after checks.

Last updated: 25 September 2026. Questions: [email protected].